1. What is The Bryant Red Shield? The Bryant Red Shield is a 10-year unit replacement limited warranty available to original purchaser in owner-occupied single family residential applications only, and is not available to subsequent homeowners. If the heat exchanger (987M) or compressor (186C, 284A) fails due to defect during the applicable Unit Replacement limited warranty time period, a one-time replacement with a comparable Bryant unit will be provided. This unit replacement warranty is in addition to the standard parts warranty
2. What products are eligible for The Bryant Red Shield Warranty? There are 3 models eligible for Red Shield; the 987M Evolution gas furnace, 186C Evolution Extreme Air Conditioner and the 284A Evolution Extreme Heat Pump.
3. How do you register a qualifying product for The Bryant Red Shield warranty? This unit replacement warranty is in addition to the standard parts warranty. As with the parts warranty, the unit must be registered within 90 days of installation on www.bryant.com to qualify for 10-year parts, this will also register the product for the Red Shield Warranty. The replacement warranty will default to a 5 year unit replacement limited warranty if not registered within 90 days of installation.
4. The 186C and 284A were launched in 2020 with this warranty, what 987M installations are eligible for the Bryant Red Shield Warranty? The Unit Replacement Limited Warranty applies to 987M units manufactured on or after January 1, 2020 and installed and registered on or after January 1, 2021. for 10-year parts, this will also register the product for the Red Shield Warranty. The replacement warranty will default to a 5 year unit replacement limited warranty if not registered within 90 days of installation.
5. Is the Red Shield Warranty transferable to a new homeowner if the house is sold? No, the Unit Replacement Limited Warranty applies only if claimant is the original purchaser of the product. Proof of Purchase and Installation date will be required.
Warranty Card Excerpt (See warranty card for full details).
987M
Unit Replacement Limited Warranty
Available to original purchaser in owner-occupied single family residential applications only, and is not available to subsequent homeowners. If the heat exchanger fails due to defect during the applicable Unit Replacement limited warranty time period, a one-time replacement with a comparable Bryant unit will be provided. This unit replacement warranty is in addition to the standard parts warranty. Proof of purchase and installation date will be required. The unit replacement limited warranty replacements are subject to review and verification by a Bryant representative. The unit replacement limited warranty replacements require pre-approval from a Bryant representative and are subject to review and verification by Bryant. The remaining balance of the original unit’s standard warranty will be transferred to the replacement unit. This limited warranty is subject to all provisions, conditions, limitations and exclusions listed below and on the reverse of this document.
Click here for link to full warranty card
186C
Unit Replacement Limited Warranty
Unit Replacement Limited warranty – Available to original purchaser in owner occupied single family residential applications only, and is not available to subsequent homeowners. If the compressor fails due to defect during the applicable Unit Replacement limited warranty time period, a one-time replacement with a comparable Bryant unit will be provided. This unit replacement warranty is in addition to the standard parts warranty. Proof of purchase and installation date will be required. The unit replacement limited warranty replacements are subject to review and verification by a Bryant representative. The remaining balance of the original unit’s standard warranty will be transferred to the replacement unit. This limited warranty is subject to all provisions, conditions, limitations and exclusions listed below and on the warranty card.
Click here for link to full warranty card
284A
Unit Replacement Limited Warranty
Unit Replacement Limited warranty – Available to original purchaser in owner occupied single family residential applications only, and is not available to subsequent homeowners. If the compressor fails due to defect during the applicable Unit Replacement limited warranty time period, a one-time replacement with a comparable Bryant unit will be provided. This unit replacement warranty is in addition to the standard parts warranty. Proof of purchase and installation date will be required. The unit replacement limited warranty replacements are subject to review and verification by a Bryant representative. The remaining balance of the original unit’s standard warranty will be transferred to the replacement unit. This limited warranty is subject to all provisions, conditions, limitations and exclusions listed below and on the warranty card.
Click here for link to full warranty card
